Free shipping*

Delivery is free for purchases superior or equal to 49€* in France, Belgium, Luxembourg and Monaco !

your-benefits


Above all, it was important for us to offer a great shopping experience to all our customers.
This is why our order pickers pack all your orders with great attention and love. You will receive your items in pretty bags ready to offer so that your online purchase has the same flavor as when you make a purchase in store.
It is our pleasure to share with you our passion for beautiful lingerie.


Delivery is free from 49€ of purchases* on erika-lingerie.fr !


Erika Lingerie offers free delivery from €49 of purchases*. This offer is valid in mainland France (Corsica and Monaco included) for delivery by Colissimo Collection Point 
This offer is also valid for Belgium and Luxembourg for delivery to Mondial Relay relay points only.
We also offer delivery to the Netherlands, Spain and Portugal from €99* of purchases (valid only for shipping to a Mondial Relay relay point.)


1/ Proximity solution :
For our customers in Bastia (Corsica / France), you can collect your order directly in our store with our DRIVE service which is open Monday to Saturday from 9:30 a.m. to 7:30 p.m.

2/ The tracked envelope solution :
Your small orders (light weight) delivered to your home with tracking from 2.5€ for France and 4.9€ for Denmark, Luxembourg, Spain, United Kingdom, Portugal, Netherlands, Switzerland, Ireland, Iceland, Israel, USA, Finland, Greece, Sweden, Turkey, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia, Czech Republic , Canada !
From 49€ of purchases*, you can benefit from free tracked envelope delivery to your home.

3/ The Point Relais solution with Colissimo or Mondial relay :
Colissimo relay point : Your package delivered to a relay point from 3.50€ and free from 49€* of purchases for mainland France (Monaco and Corsica included).
Mondial relay : Your package delivered to a relay point from 4.50€ and free from 49€* of purchases in Belgium and Luxembourg or from 99€* of purchases in the Netherlands, Spain and Portugal.
Take advantage of the lowest rates on the market with Colissimo relay point or Mondial Relay. Ideal for free shipping and for our customers in Belgium, Luxembourg, the Netherlands, Spain and Portugal.

4/ The Colissimo home delivery :
Your package delivered to your home from 4.90€ in France 48/72 hours* ! Home delivery in France 48/72 hours* and anywhere in the world in 4/8 days*.

5/ Express delivery with Chronopost :
- Your package delivered to your home before 1 p.m. with Chrono13 delivery from our partner Chronopost from 18€ !
Valid in mainland France (Monaco included) for any order validated before 4 p.m. from Monday to Thursday for which payment has been confirmed, and subject to product availability (mention "shipped within 1 day"). 
- Your package delivered to a relay point within 24 hours from 12€ ! 
Valid in mainland France ONLY (Monaco included) for any order validated before 4 p.m. from Monday to Thursday for which payment has been confirmed, and subject to product availability (mention "shipped within 1 day" on the mandatory product sheet).  To validate your relay point, an advisor will contact you after validation of your order. For any order validated with chronopost after Thursday 4 p.m., your order will be delivered to you on Monday.
For countries other than mainland France, we also offer Chronopost express delivery services to help you receive your orders as fastest as possible. The shipping costs will be communicated to you just before the validation of your order depending on the geographical area of delivery. Approx delay for rest of the world is between 3 and 6 days*.


shipping-at-erika-lingerie

In order to propose our customers timely and reliable delivery services, Erika Lingerie has teamed up with the most famous delivery companies to provide you with the most suitable solution. In addition to these solutions, you have the possibility to withdraw your articles in our lingerie boutique in Corsica.


colissimo solution

Colissimo Home Delivery

Home delivery in mainland France (Monaco and Corsica included) 48/72 hours* and anywhere in the world in 4/8 days*.
Once your articles have been packed by our sales advisor, they will be delivered directly to your mailbox within 48H/72H* (indicative time only). If your mailbox is not big enough or if you are not available, your postman will leave a delivery notification inviting you to choose a new delivery date via La Poste website or to pick-up your parcel from a post office of your choice. If you do not express a choice, your package will automatically be left in your nearest post office for you to withdraw within 15 days.

Colissimo Relay Point

Delivery to a collection point in France 48/72 hours* (free from €49 of purchases) and anywhere in the world in 4/8 days* or delivery to relay points for mainland France.
With Colissimo Relay Point, you have several collection methods to choose from to collect your package :


At a local Post Office : you have the possibility to select the post office you want your parcel to be sent to, among the ten thousand french "bureau de poste". Once your articles have been packed by our sales advisor, they will be delivered directly to the post office of your choice within 48 hours (indicative time only) and you will be informed of the availibility of your parcel by text and email. You are invited to withdraw your parcel within 10 business days. Beyond that deadline, the package will be returned to our shop.

At a local store : you will be able to select a relay store among the 7500 french stores belonging to the Pickup proximity network, near yout home, your workplace or even your holiday residence.
Once your articles have been packed by our sales advisor, they will be delivered directly to the store of your choice within 48 hours (indicative time only) and you will be informed of the availibility of your parcel by text and email. You are invited to withdraw your parcel within 10 business days. Beyond that deadline, the package will be returned to our shop.


Mondial Relay : the cost-saving solution

Delivery to relay points in Belgium, Luxembourg (free from 49€ of purchases) + Netherlands, Spain and Portugal (free from 99€ of purchases) in 6/10 days*.

Or opt for the Tracked Envelope solution:
Ideal if you have ordered a small item. Your small orders delivered from just 2.50€ for mainland France, DOM-COM, Monaco and Corsica ! And 4.90€ for the following countries : Denmark, Luxembourg, Spain, United Kingdom, Portugal, Netherlands, Switzerland, Ireland, Iceland, Israel, United States, Finland, Greece, Sweden, Turkey, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia, Czech Republic, Canada.
From 49€ of purchases, you can benefit from free tracked envelope delivery to your home in France.

 

Chronopost : the express solution

Fast delivery to your home or to a relay point in France within 24 hours* and worldwide in 1/8 days*.
Receive your package the day after your order before 1 p.m.* for any order validated before 4 p.m. from Monday to Thursday for which payment has been confirmed, and subject to product availability (mention "shipped within 1 day" on the mandatory product sheet) . To validate your relay point, an advisor will contact you after validation of your order.
For any order validated with chronopost after Thursday 4 p.m., your order will be delivered to you on Monday.

For countries other than mainland France, we also offer Chronopost express delivery services to help you receive your orders as fastest as possible. The shipping costs will be communicated to you just before the validation of your order depending on the geographical area of delivery. Approx delay for rest of the world is between 3 and 6 days*.


Shop Pick-up : the local solution

We will have the pleasure to meet if you choose to pick-up your articles from our boutique near Bastia in Corsica, France. Come and visit us at Erika Lingerie from 9.30 am to 7 pm Monday to Saturday (solution valid for any confirmed order and subject to payment authorization and availibility of the article(s))  

Erika Lingerie
Centre commercial La Rocade
20600 - Furiani (France)


Complementary Information

- For items marked "shipped within 6 days", these are items for which we are awaiting delivery from our lingerie companies. These will be shipped within 6 working days of your order confirmation.
You can contact us for a more precise deadline.

- The billing of any order shipped outside the European Union will be dealt with EXCLUDING TAXES. In these case, the customers pledge themselves to settle any taxes and custom fees in force in the counrty he has chosen to import the good(s), at the time of delivery.

- You will receive a confirmation email as soon as your order is shipped by our services. You will find on it the date of expedition of your parcel as well as a tracking number that will allow you to follow every step of the delivery. In some rare cases, the tracking number for your package is not active right away. We kindly ask you to check back a little later in time when the delivery company has activated the tracking reference.

- Estimated delivery times are only indicative and become effective from the day your package has been sent by our sales advisors.

If you notice an anomaly in the treatment of your parcel or if you require any further information, feel free to contact our customer service by email at the following adress : contact@erika-lingerie.com or by phone monday through friday from 9.30 am to 7 pm at +33 (0)495 337 838.


SAV