Secure payment
Visa, Mastercard, Bank cards, American Express, PayPal, Apple Pay, Bank transfer and Klarna in 3/4* interest-free payments
The security of your information is our priority!
Several payment methods are available in our Erika Lingerie online store. Choose the solution that best suits your needs and securely pay for your purchases. Discover our payment solutions:
1/ Visa, Mastercard, American express, Credit card, Apple Pay... Our online store accepts all this payment methods. All payment processes are fully encrypted and secure. Therefore, information related to your order and your credit card number is not shared unencrypted online. This credit card number is not printed on any paper, invoice, or listing. The Erika Lingerie team has no knowledge of its customers' card numbers. Thanks to the technology used, it is safer to pay with your credit card on a Shopify e-shop than in most local stores. There is no risk of hacking.
NB: In rare cases, your payment may be declined even though your account has sufficient funds. We recommend that you try again. Most often, this decline is due to incorrectly entered banking information or a 3D Secure validation error with your bank.
2/ PayPal and Klarna. They provide a fast and efficient way to pay for your purchases securely. With PayPal, your bank details are linked to your personal PayPal account. All you need to pay is your email address and password. Klarna allows you to split the cost of your purchase into three easy, fee-free payments. You can choose your preferred credit or debit card to settle the payment. The first installment will be taken when the order is confirmed, and the following two installments will be automatically scheduled for payment 30 and 60 days later, with no interest or additional fees.
3/ Payment by bank transfer. Our online store also accepts bank transfers. If you select this payment method, our full bank details will be displayed at checkout. The transfer must be completed within 7 business days to confirm your order.
4/ Payment by phone with an advisor. You can also order by phone at +33 (0)495 337 838 (price of a local call from mainland France) from Monday to Friday from 9:30 a.m. to 6:30 p.m. (GMT +1). Our customer service will help you pay for your order.
5/ Payment by email. You can also place your order by email at contact@erika-lingerie.com, specifying the reference and quantity of the desired item, its size, and its color. Our team will contact you to finalize your purchase.
If you have any doubts or require any additional information, you can contact our customer service via our online chat (bottom left of our website), by email contact@erika-lingerie.com or by telephone on +33 (0)495 337 838 from Monday to Friday from 9:30 a.m. to 6:30 p.m.